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FAQs

Learning Hub location and opening times

 Where are the Learning Hubs located?

Campus of Écully : 23, avenue Guy de Collongue 69134 Écully – Campus emlyon business school – 1st floor of Crédit Agricole Creativity and Learning Hub building.

Campus of Paris : 15, boulevard Diderot 75012 Paris – Campus emlyon business school – 2nd floor.

Campus of Saint Etienne: 51 Cours Fauriel 42009 Saint-Étienne - 1st floor.

Campus of Casablanca: Marina de Casablanca - Tour Ivoire 4, 20000 Casablanca - 2nd floor.

 What are the Learning Hub's opening hours?

Space are at your disposal to come to work but all services, depending on the hours, are not guaranteed.

Campus of Ecully : Monday to Friday 7.30 am to 10.00 pm, and Saturdays 7.30 am to 2.00 pm.

Campus of Paris : Monday to Friday 7.30 am to 10.00 pm, and Saturdays 7.30 am to 6.00 am.

Campus of Saint-Etienne : Monday to Friday 7.30 am to 10.00 pm, and Saturdays 9.00 am to 1.00 pm.

Campus of Casablanca : Monday to Sunday 7.30 am to 8.30 pm. 

 What are the Learning Hub's services opening hours?

Ecully Campus :
Loan of documents and equipements is provided by a professional or a student library assistant while the support for research is provided by one professional.

Borrow documents and equipement :  Monday to Friday : 8.30 am - 10 pm (8.30 am - 8 pm in the middle of April at the end of July)
Saturday : 8.30 am - 2 pm (except in July)
Support for research : Monday to Friday : 8.30 am – 5.30 pm

Paris Campus :
Borrow documents and equipement / Support for research : Monday to Friday 9 am to 5.30 pm excluding lunch time.

Saint-Étienne Campus : 
Borrow documents and equipement / Support for research : Monday to Friday 9 am to 5.30 pm excluding lunch time.

Casablanca Campus :
Borrow documents and equipement / Support for research : Monday and Wednesday 9 am to 6.45 am 
Tuesday and Thursday 12.00 am to 8.00 pm. 
Friday 9 am to 5.45 pm. 
On alternate saturdays 4 pm to 8 pm.

 Is the Learning Hub open during holidays?

Yes, except for Christmas holidays and August break.

 May I use the Learning Hub if I’m not part of the emlyon business school community?

The following people may use the Learning Hub: graduate subscribers to emlyon forever, emlyon business school partner companies, members of the Ecole Centrale, staff and students of the COMUE, and all person registered in one of the library in Brise network. (Saint-Etienne library network)

The access is also possible for external people on registration, for more information, please contact us. 

Parisien campus is only accessible for emlyon community.

 May I use the Brise ES libraries if I’m part of the emlyon business school community?

Yes, you have to subscribe in one the libraries of Brise network, and a Brise card will be given to you. With this card, you may borrow books in all the libraries of Brise network. 

 

Rooms/Spaces

 May I book a space at the Learning Hub?

As students, training courses attendees and staff member , you may book :

In the Ecully Learning Hub :

  • •12 Brain Bubbles, with space for 4 to 6 people, equipped with Via Kramer package
  • •1 Training Room, 36 spaces, equipped with a Smart screen, Via Kramer package and two others screens
  • •1 access to Bloomberg in trading room tab

In the Paris Learning Hub :

  • •5 Brain Bubbles, with space for 4 to 6 people, equipped with Via Kramer package

In the Saint-Etienne Learning Hub :

  • •3 Brain Bubbles, with space for 6 people, equipped with Via Kramer package
  • •1 Training Room, 36 spaces, equipped with a Smart screen, Via Kramer package.
  • In the Casablanca Learning Hub :

    • •3 Brain Bubbles, with space for 6 people, equipped with Via Kramer package

For more details, please visit the Hire the LH page

 How do I book a space at the Learning Hub?

Via the Affluences app with an emlyon adress.
But please keep in mind that, these spaces can only be booked by students/training course attendees at emlyon business school and its staff, with an emlyon address.

 How long can I book a space?

The spaces may be booked for up to 4 hours per day.
If you would like to use them longer, please contact the Affluences administrator.

 May I book a space if I’m not part of the emlyon business school community?

Yes. For more details, please visit the Hire the LH page.

Website/Online resources

 How do I log on to the Learning Hub website?

Using your emlyon login and password (your emlyon email address and the password you were given at the start of the year).

  My browser displays an error message when I access to databases, what should I do?

Security problems can complicate the access to your databases.

You will find help here : Databases help  

 May I access the Learning Hub’s online resources when off campus?

All the resources may be accessed off campus except for Bloomberg, which can only be used in the Écully Learning Hub.

How do I access the Bloomberg database on Ecully campus?

Via the Aflluences app, on the tab Trading Room, you may book the computer for 2h maximum. For a Bloomberg certification or an educational need, please contact the Learning Hub for a longer reservation. 

 Until when can I access the Learning Hub’s online resources?

Until the end of the academic year following your graduation (e.g. if you graduated in January, you can access the resources until September).

 I’m having trouble using a database, who can help me?

You can  send us an email, use the chat, or call us on :

Ecully : +33 (0)478 337 848. 

Paris : +33 (0)153 342 392 

Saint-Etienne : +33 (0)477 492 461.

 

Loan/Renewal/Document's reservation

 What kind of documents may I find at the Learning Hub?

Books, journal or newspapers articles, research papers, and magazines.

 How do I reserve a document?

Search in our catalogue, book your documents by choosing the campus where you want to pick up your reservation, and pick them up from the Info desk when you receive your confirmation email.

For more information.

 I would like to make a reservation, but I can’t see the Reserve button.

To book a document, I have to click on the Reserve button.

If I can’t see it:

- I check if I am correctly identified with my emlyon login. If I’m not, I click on Log In > emlyon business school members in the right hand corner, and I log in.

- Maybe the document is already booked by someone else and is not available to the online reservation. I have to contact the Learning Hub.

- It seems that my account doesn’t allow me to access all the possibilities of the Learning Hub website. I have to contact the Learning Hub to handle the situation.

 How many documents can I borrow and for how long?

Grande Ecole, Faculty and Staff: 6 books and 6 journals for 7 days or 28 days.
Executive & Alumni: 6 books and 6 journals for 28 days.

 How may I extend the period of the loan?

Log in to your reader account to extend the loan on our website. With an extension, you can keep your loan for an extra week, and you can extend your loan for three time.
However, there are two conditions: you must not be late returning the document, and it must not be reserved by another user.

 What happens if I'm late to return a document?

From the 3rd reminder (24 days of delay), your borrowing rights will be suspended. If you do not return your documents, your access to the Learning hub website will be suspended.  You will no longer be able to consult the resources of the Learning Hub (Affluences, databases, reservation of documents…).
You will no longer be able to access the Gaming Room until you have returned the documents as well.
Unreturned documents may also be invoiced if they are not returned before your graduation.

 Is it possible to access documents that aren’t available in the Learning Hub?

Yes, using the inter-library loan service.

 May I suggest a document to purchase?

Yes, using the following form.

 May I borrow equipments from the Learning Hub?

In the campus of Ecully and Paris, 17 iPads are available for week-long loans from the Learning Hub. You can find out more about how to borrow an iPad here.

Headphones and calculators may also borrowed at the Information Desk in the campus of Ecully and Paris.

25 e-readers precharged with ebooks (essay, personal development, foreign and french literature, science fiction and fantasy)

For more information about the loan of equipments, visit our Borrow equipments page.

Equipment

 Is it possible to print/photocopy/scan in the Learning Hub?

Printers are available at the Ecully Learning Hub, and can be used with your ISIC card or emlyon business school username and password. They can also be used to make photocopies or to scan documents.

 How to print ?

Click here to view the procedure.

 How do I use the Via Kramer package?

You have to install Via Kramer application via Google Play or Apple store and follow this procedure. 

Alumni

 Do I still have access to the Learning Hub?

If you belong to the emlyon forever network, you can still access the Learning Hub and even book spaces for personal use via the Affluences app with your forever email adress. If you have any problems, please contact Forever.

For a professional use, find more details on the Hire the Learning Hub page.

 How do I log on to the Learning Hub website?

Log in with your lifetime emlyon business school email address. If you don’t remember your login or password, please contact the emlyon forever team.

 May I come and borrow documents from the Learning Hub?

If you are part of the emlyon forever network, you can borrow 6 books or 6 journals for 28 days.

 May I access the Learning Hub databases?

If you belong to the emlyon forever network, you may access the following databases: Cap Financials, Altissia, Xerfi, Kompass, Going Global and Vodeclic.

Lyon-Ecully

From Monday to Friday:
7.30 am - 10 pm
Saturday: 7.30 am - 2 pm

23, avenue Guy de Collongue
69130 Ecully
Access

+33 (0)4 78 33 78 48
lh@em-lyon.com

Saint-Etienne

From Monday to Friday:
7.30 am - 10 pm
Saturday: 9 am - 13 pm

51 Cours Fauriel
42009 Saint-Etienne
Access

+33 (0)4 77 49 24 61
lh@em-lyon.com

Paris

From Monday to Friday:
7.30 am - 10 pm
Saturday: 7.30 am - 6 pm

15, Boulevard Diderot
75012 Paris
Access

+33 (0)1 53 34 23 92
lh@em-lyon.com

Casablanca

From Monday to Sunday:
7.30 am - 8.30 pm

Marina de Casablanca-Tour Ivoire 4
20000 Casablanca
Access

+212 (0)5 22 64 18 36/18
lh@em-lyon.com


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